SHIPPING POLICY
All of our artisanal candles ship via USPS unless otherwise specified.
All international shipping costs are at the discretion of the carrier and the customs department for your country.
After purchasing, please allow for up to 3-5 days for processing in addition to shipping times that are set by the shipping company.
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Please aware that Wholesale orders do not receive free shipping!
RETURN POLICY
We offer returns on any candle that has not been burned. The customer is responsible for shipping costs. If for some reason you do not want a product once it has been delivered, please email us so we can coordinate payment for shipping and send you a return label. Unfortunately, we do not allow returns for candles that have been burned or used to test scent.
PAYMENT METHOD
Currently, we offer two secured payment methods : PayPal and Stripe. An account is needed to use PayPal. However, Stripe accepts most major credit card companies.
WHOLESALE INQUIRIES
For more information about Wholesale Orders and pricing,
please send an email to hello@sharaesimone.com
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